FAQ

According to the policy of LiteFinance Global LLC, a Client is only permitted to have one profile. However, each Client is entitled to have up to ten active trading accounts in his/her personal profile. The number of active trading accounts, permitted to operate at the same time in the Profile of a Client can be increased upon your request through the General Customer Inquiries Department.

The documents confirming identity shall be issued by a legal government agency and shall contain a photo of the Client. It can be the first page of internal or international passport or a driving license. The document shall be valid for at least 6 months from the date of completing the application. Each document shall specify validity dates.

The document confirming your residential address can be the page of your passport indicating residential address (in case the first page of your passport was used to confirm identity, both pages shall have a serial number). A residential address can be confirmed with a utility bill containing the full name and actual address. The bill shall be not older than three months. As the proof of address, the Company also accepts bills from internationally recognized organizations, affidavits or bank statements (mobile phone bills are not accepted).

These must be easy-to-read color copies or photos uploaded as jpg, pdf, or png. The maximum file size is 15 MB.

1. Make sure you have indicated your phone number correctly in your Client Profile. If not, then enter the correct number.
2. Make sure you have verified your phone number in your Personal profile. If not, verify it.
3. If the problem persists, please restart your phone.
4. If the issue is not resolved, your mobile operator probably blocks short code messages. If so, contact our support service via Live Chat, and a code will be sent to your phone number manually.
5. To receive SMS from our company in the future, you need to contact your mobile operator and unblock short code messages.

Note that SMS that we send to our clients are free.

First, you need to top up the trading account you want to use in copy-trading. Note that the minimum copy-trading amount is set by the trader, and the deposit of $50 might not be enough.

Go to the "Copy" section and set a group of traders who correspond to your requirements using filters. We cannot recommend any particular traders because you need to make this decision yourself based on their trading strategy, risks, period of work, and number of coping traders. All the information on traders is displayed as a transparent monitoring table. Before making a decision, you can send a message to a trader. Having selected a trader, click on their nickname to open the settings window. Here you can specify a sum to be used to copy the trader, select a copy type, and set copy stop terms. For more information on the settings, please read our FAQ concerning the work on the Social Trading/Copy-trading platform.

Once you've saved your settings, click on "Copy." The trader you copy will be displayed in your Portfolio at the bottom of the page. You can copy several traders simultaneously. You cannot copy the same trader several times simultaneously, but you can increase your copy-trading amount for this trader. The sum to be used for each copy process is set by yourself.

If you have forgotten or wish to change your access password to Client’s Profile, use the password recovery option located on the client profile login page (Forgot password?) You can also contact General Customer Inquiries Department requesting them to change your password, where a manager will ask you to provide required identification data. It is recommended to set up a complex password using letters, numbers and special characters. The data on your password shall be kept secret and secure.

If no transactions have been made on a trading account for 3 months, the account is classified as dormant. The Company charges a fee for servicing inactive accounts in the amount of 10 USD (or the equivalent in the account currency) for every 30 calendar days.

The account will be archived in 40 calendar days after its balance has reached zero.

Contact LiveChat to restore your archived account.

To avoid the described situation, regularly use any trading accounts in your profile. Please note that connecting to a trading account via a trading terminal is not considered activity, nor is placing pending orders. Any of your profile accounts must open and close trading positions or carry out balance transactions to remain active.

You can enable additional security methods in the Client Profile. To do this, log in to your Client Profile, go to "Security" and turn on the methods that you think are the most convenient. You can enable the Google authentication, SMS authentication and Email authentication simultaneously or one at a time.

When using SMS or Email authentication, you will receive a single-use code via SMS and/or email every time you try to log in to your Client Profile. A criminal will thus be unable to log in to the profile without having access to your phone and/or email.

To use Google authentication, you will need to download the Google Authenticator app from Google Play or App Store and install it on your device. When using this security method, you will have to enter a single-use code generated by the app every time you log in to your profile.

Please note that sometimes the code generated by Google Authenticator is not accepted. This happens due to the functional peculiarities of the app. To fix this, go to Settings, select "Time correction for codes" and then "Sync now."

Attention! If you lose access to the device on which Google Authenticator is installed, you will no longer be able to log in to your Client Profile. If this happened, please contact our support team in any convenient way.

You can top up your trading account via your Client Profile using electronic payment systems indicated on the same page.

In order to top up the account with the help of your bank card, you can use several intermediary payment systems. Also, you can deposit money in your account through bank wire transfer. To select any of the deposit methods above, click the "Finance" button in the Client Profile and select the "Bank Card" option.

Please take note of the Company’s rules of depositing and withdrawing of the funds from a trading account. These rules are aimed to exclusively reduce risks involved in these operations and to provide security of funds. Withdrawal of the funds can be carried out only to the same purse and in the same currency, which has been used for topping up. It means that if you top up your account, using Skrill, you can withdraw money only using the same Skrill purse, which has been used to top up. If you wish to use a different payment system, the withdrawal will be possible only if you make a deposit with the help of a new purse and you will be able to withdraw the money to both purses proportionally. This rule is governed by the AML policy. Please note also that transactions for less than 1 USD are not accepted by our operators.

The financial department works 24/5, starting from 22:00, Sunday, till 22:00, Friday.

Trading server time, see paragraph 4.16.

If you use Client Profile, funds will be credited automatically. Please remember that direct deposits to our wallet are not automatic. After such a deposit, you shall contact LiteFinance Global LLC’s Financial Department and inform them about the deposit.

You can get in touch with our managers via LIVE CHAT or by email at [email protected]. Your request must contain the following:

• date and approximate time of your money transfer;
• exact amount of funds;
• ID of your wallet;
• ID of the wallet you have transferred the funds to;
• number of the trading account to which the funds must be transferred.

Note that wallet-to-wallet transfers are not automatic and require more time for processing. Please top up your accounts via Client Profile to avoid delays.

In order to find a lost deposit, you shall contact the Financial Department using the most convenient way for you and provide the following information:

- Number of your trading account;

- Number or ID of the purse in payment system, which has been used to transfer money;

- The amount of transferred funds;

- The date and exact time with the time zone;

- Transaction number (if available).

There are several reasons why your withdrawal application has been cancelled:

- The money laundering policy has been violated;

- A withdrawal has been requested through an electronic payment system which differs from the payment system that has been used to top up;

- The purse you used to top up this trading account differs from the purse to which you are going to withdraw money;

- Other reason. To find out the reason you shall contact the Financial Department using the most convenient way for you.

If you can make a deposit in the national currency in your country through a local representative, then you can see the current exchange and commission rates in the 'Finance/Local Deposit' section of the Client Profile. Start entering the deposit amount in your currency in the 'Payment amount' field and you will see the amount that will be deposited to your account below.

If the deposit currency is different from the transfer payment currency, then the exchange rate set by your bank will be applied to a bank transfer in your country's currency. You will see the amount that will be deposited to your account calculated based on the current exchange rate.

The company automatically refunds the commission of payment systems to the balance of your trading account after you make a deposit.

A transaction hash is a unique identifier that proves that a transaction was validated and added to the blockchain. LiteFinance Global LLC's financial department can sometimes ask you to send a hash after a cryptocurrency payment in order to locate funds.

The sites called "block explorers" allow looking for a transaction hash and see the blockchain ledger. Note that you need to use the right block explorer or else you won't find your transaction hash or the information will be incorrect.

Please follow the instructions below to search for your transaction ID.

1. Select the block observer for your blockchain:

   • BTC: https://www.blockchain.com/
   • ETH: https://etherscan.io/
   • LTC: https://live.blockcypher.com/
   • BCH: https://bch.btc.com/
   • XRP: https://xrpscan.com/
   • TRX: https://tronscan.org/
2. Enter your wallet number on the site.
3. Find your payment on the list of transactions and go to the details. Copy the contents of the "hash" parameter and send them the support chat at LiteFinance Global LLC.

The client support department works 24/5, starting from 00:00, Monday, till 23:59, Friday.

The financial department works 24/5, starting from 22:00, Sunday, till 22:00, Friday.

The trading department works 24/5, starting from 00:00, Monday, till 23:59, Friday.

Trading server time, see paragraph 4.16.

Commodities, shares and stock indexes are quoted during sessions. The schedule of sessions depends on the stock exchange where a given instrument is traded. Please consult the site of LiteFinance Global LLC for more detailed information. Also, you can select any trading instrument in the "Trading" section of the Client Profile and check the daily schedule of quotes for this instrument. For instance, you can check the chart of oil trading sessions here.

Information about all bonuses and promotions offered by the LiteFinance Global LLC is available at https://www.litefinance.org/promo/bonuses/.

Information about all contests held by the LiteFinance Global LLC is available at https://www.litefinance.org/contests/

LiteFinance Global LLC Investments Limited provides CLASSIC and ECN types of trading account. Both types of account are based on market execution.

Please check the detailed description of the account types.

A demo account is perfectly suitable to familiarize Clients with the Forex market. This type of account does not require making deposits but profit gained as a result of trading operations cannot be withdrawn. Conditions of work in demo accounts are similar to conditions of work in live accounts: the same procedure of transactions, the same rules of requesting quotes, the same parameters for opening positions.

Click on your name in the Client Profile in the upper line and make sure the demo trading mode is enabled. Then access the "Metatrader" section. Click the "Open account" button and select account parameters from the drop-down lists.

Please note that any demo account type works for 45 days. The counter is updated each time you log in to your demo account using the trading platform. The counter isn't updated if you log in to your demo account via the web terminal in the Client Profile. Balance and trading operations in demo accounts do not extend their lifespan either.

If you have opened your demo account via your Client Profile (your personal profile with the LiteFinance Global LLC company), you can use the automatic password change option. To change the trader’s password, please log in to the Client’s Profile, access the section "Metatrader" and click on "edit" in the "Password" column of the corresponding account. Enter the new password twice in the window that opens. You don’t need to know your current trader’s password to do that.

Also, when opening a new account, a letter containing the account login and password is always sent to the client’s email.

If you have opened your demo account directly through the trading terminal and the letter containing the registration data has been deleted from your email box, you’ll have to open a new demo account. It’s impossible to recover or change the passwords from demo accounts that were not opened through your Client Profile.

In order to replenish the balance of the demo account created through the Client’s Profile, please click on your name in the top line and make sure that the demo trading mode is enabled. After that go to the section "Trade". Next, click "Deposit" in the lower right corner of the page, enter the amount of the deposit in dollars and click "Deposit."

ISLAMIC ACCOUNT is an account that doesn’t charge fees for carrying over open positions to the next day. This type of account is intended for those clients who are not allowed to conduct monetary operations involving interest payments owing to their religious beliefs. Another widely-spread name of this type of account is "swap-free account".

Yes, our company provides such a service. To open an Islamic account, click on your name at the top of the page and then choose "My profile" and "Verification." Find the "Islamic account application" field and click on the "Fill in" button. Read the Islamic Account service provision conditions, agree to them and click on the "Submit" button.

Please note, that your application does not guarantee that your account will be transferred to the Islamic Account category. The company provides access to the service at its own discretion.

Credit leverage is a ratio between the deposit and allocated borrowed funds: 1:100, 1:200, 1:500, and 1:1000. Credit leverage 1:100 means that you shall have in your trading account an amount, which is 100 times less than the one required to open an order.

The following leverage sizes are available to LiteFinance Global LLC’s clients, depending on their account types:

from 1:1 to 1:500 in CLASSIC accounts;

from 1:1 to 1:1000 in ECN accounts;

You can choose the size of leverage when you open your trading account. Later, you can change it via your Client Profile by using the corresponding option in the "Metatrader" section. This procedure does not require you to close opened or pending orders.

On your desktop click on the button Start –> Run, then enter ‘mstsc’ and press OK (or click on the button Start and select the line "All programs" "Accessories" and "Connect to remote desktop".) Then, enter IP of the server which you have received by e-mail after your request for VPS has been approved, and press the button "Connect". In the Form, which will pop up, enter login and password, received by e-mail.

You may redirect many devices on your computer (in other words, you can continue using your devices, connected to local PC), including printers, drives, some USB devices and clipboard. Open Remote Desktop Connection. Click Options, and then pass to Local Resources’ tab. In Local devices and resources group, select the devices or resources you want to redirect. To see additional devices, or redirect Plug and Play devices or drives and devices that you plug in later, click More. Put a flag next to each device that you want to redirect.

On your desktop click the button Start –> Run, then enter ‘mstsc’ and press OK (or click on button Start and select the line "All programs" "Accessories" and "Connect to remote desktop".) Click on "Options" then click on the "Display" tab. On "Display configuration" settings, you can change the "Remote Desktop Connection" display by moving the slider from "Small to Large". By moving the "Slider" all the way to large, the display settings will automatically set to "Full Screen".

LiteFinance Global LLC is not an educational company; however we can recommend four ways to find literature:

1) In specialized bookshops.

2) A lot of literature is freely available in Internet - just use any of search engines and you will find many books written by different authors.

3) There are some special Forums devoted to Forex market, which can also provide interesting and useful information for you.

4) On our website: https://www.litefinance.org/beginners/ you can find information for beginners.

LiteFinance Global LLC Indexes or LFX currency indexes are analytical tools developed by LiteFinance Global LLC experts to indicate the influence of a particular currency on a basket of major currencies.

For example, the formula calculating the USDLFX index shows the ratio of the U.S. dollar to the basket of major currencies: Euro (EUR), the British pound (GBP), the Canadian dollar (CAD), the Australian dollar (AUD), the Swiss franc (CHF) and the Japanese yen (JPY).

Other indexes are calculated with the help of the formula specified above:

EURLFX = USDLFX*EURUSD - the Euro index

GBPLFX = USDLFX*GBPUSD - the index of the British pound

AUDLFX = USDLFX*AUDUSD – the index of the Australian dollar

NZDLFX = USDLFX*NZDUSD – the index of the New Zealand dollar

CADLFX = USDLFX/USDCAD – the index of the Canadian dollar

CHFLFX = USDLFX/USDCHF – the index of the Swiss franc

LFXJPY = USDJPY/USDLFX – the index of the Japanese yen

This group of instruments is not available for trading. LiteFinance Global LLC currency indexes offer the opportunity to analyze the market in a deeper and more complete way and are developed to decrease uncertainty when making decisions, since they measure quite accurately the relevance of financial and economic news and its impact on major currencies.

VIX is the ticker symbol for the Chicago Board Options Exchange Volatility Index (CBOE). This is a popular measure of the stock market's volatility expectations based on S&P 500 index options. VIX is calculated and provided by the CBOE exchange in real time. It is sometimes referred to as the "fear index" or "fear gauge".

LiteFinance Global LLC provides the volatility index VIX as an analytical tool; it is not available for trading. You can learn more about how the VIX works and how it is used in trading in our blog.

To obtain the IP address of a suitable data center for terminal connection, please contact Live Chat and provide the full account name and the country from which you are trying to connect. For example, account MT4-R-12345, Brazil.

At the moment, there are three terminals available for trading both on the demo server and the real accounts: MetaTrader 4 (MT4), MetaTrader 5 (MT5) and the web-terminal in the Client's Profile that allows you to operate with any type of account.

Besides a basic terminal for a Windows-based personal computer, we offer terminals for Android, iPhones and iPads. You can download any version of the terminal. The Web terminal located in LiteFinance Global LLC’s Client Profile is adapted to any type of device and can be opened in a browser both on the computer and mobile devices.

F1 – user guide for the terminal
Ctrl + T – open/close terminal window within Metatrader window,
Ctrl + O – open a window of terminal settings, where you can enter the data for authorization and set other options of the program,
Ctrl + N – open navigator window,
Ctrl + Y – show period dividers on chart,
Ctrl + L – show volume on charts.

You can find the user guide in the terminal itself. Press F1 in order to review it straight after launching the terminal. The developer’s forum is located at https://www.mql5.com/.

This is a buy and sell price which you can see when requesting to open or close a position. The difference between the Bid and Ask price is called spread. All charts in the terminal show Bid price. You can also set the function allowing the display of Ask price as well. In order to do this, press F8 on the chart window, where in the tab "General" you need to tick "Show Ask Line". "Buy" orders are opened under the price "Ask" and closed under the price "Bid". "Sell" orders are opened under the price "Bid" and closed under the price "Ask".

Stop Loss is used for minimizing losses if the security price has started to move in an unprofitable direction. If the security price reaches this level, the position will be closed automatically. Such orders are always connected with an open position or a pending order. The terminal checks long positions with Bid price for meeting this order provisions (the order is always set below the current Bid price), and it does with Ask price for short positions (the order is always set above the current Ask price). Take Profit order is intended for gaining the profit when the security price has reached a certain level. Execution of this order results in closing of the position. It is always connected with an open position or a pending order. The order can be requested only together with a market or a pending order. The terminal checks long positions with Bid price for meeting of this order provisions (the order is always set above the current Bid price), and it checks short positions with Ask price (the order is always set below the current Ask price). For example: When we open a long position (Buy order) we open it at Ask price and close it at Bid price. In such cases S/L order can be placed below the Bid price, while T/P can be placed above the Ask price. When we open a short position (Sell order) we open it at Bid price and close it at Ask price. In this case S/L order can be placed above the Ask price, while T/P can be placed below the Bid price. Let us suppose that we want to buy 1.0 lot on EUR/USD. We request a new order and see a quote Bid/Ask. We select the relevant currency pair and the number of lots, set S/L and T/P (if required) and click on Buy. We bought at Ask price 1.2453, respectively, Bid price at that moment was 1.2450 (spread is 3 pips). S/L can be placed below 1.2450. Let’s place it at 1.2400, which means that as soon as Bid reaches 1.2400, the position will be automatically closed with 53 pips loss. T/P can be placed above 1.2453. If we set it at 1.2500, it will mean that as soon as Bid reaches 1.2500, the position will be automatically closed with a profit of 47 pips.

This question is often asked by beginners in relation to Sell positions. It happens because traders do not take spread into consideration. Sell order is opened at Bid price; the chart shows this price as well. But order closes at Ask price, which is higher than Bid price by the size of spread. To enable displaying Ask price, press F8 on the chart window and in the tab "General" tick the "Show Ask line".

These are orders which will trigger when the quote reaches the price, specified in the order. Limit orders (Buy Limit / Sell Limit) are executed only when the market is traded at the price specified in the order or at a higher price. Buy Limit is placed below the market price, while Sell Limit is placed above the market price. Stop orders (Buy Stop / Sell Stop) are executed only when the market is traded at the price specified in the order or at a lower price. Buy Stop is placed above the market price, while Sell Stop - below market price.

For all currency pairs the price stated in the order shall differ from the current market price "Bid" or "Ask" at least by the size of spread for this pair depending on the direction of position. You cannot place pending order S/L or T/P closer to the current market price than it’s stated in the "Trading instruments" in Stop&Limit" column.

"Volume" is a size of order, which is measured in "lots". The size of the lot for each trading instrument is indicated in the section "Trading instruments". The volume, which you are allowed to use when entering the market, can be calculated with the help of "Trader’s calculator".

If the button "New order" is not active, it means that you have connected to the account using investor’s password. In order to trade on the trading account, use trader’s password. The trader’s password is used to log in to the trading account and enables you to manage it. You can open, close or modify positions only if you use the trader’s password. The investor’s password is used to review the account. Therefore, you can log in to the trading account and view it, but cannot open, close or modify any positions.

This problem could happen due to the following reasons:

1) You use an incorrect login. To log in, please use only the numbers of your account name. For example, your account number is MT4-R-12345. Then, use 12345 to log in.

2) You use an incorrect password. Please make sure you enter the right password. If you have forgotten or lost your trader password, you can reset it in the Client Profile. Use a tip from paragraph 1.19.

3) Perhaps, your account became dormant and was deleted. Please see paragraph 1.23.

The reasons can be as follows:

• You are using the wrong server when trying to connect to the trading account. Try to connect to your trading account using the IP address instead of the server name.

To obtain the IP address of a suitable data center for terminal connection, please contact Live Chat and provide the full account name and the country from which you are trying to connect. For example, account MT4-R-12345, Brazil.

• no Internet connection;
• perhaps you are accessing the Internet through a proxy server. If you use an organization's network, that is most likely the case. You need to check with your system administrator the proxy address and the port that you use to access the Internet, then enter these details in the terminal settings ( "Tools" / "Options" / "Server" / check "enable proxy server" / click on the "proxy" button / write in the address, port of the proxy server, login and password);
• the firewall program (anti-virus software) blocks the trading terminal. Windows’ firewall is also a firewall program. In this case, it is necessary to add "MetaTrader" to the list of allowed programs.

Attention! To perform the actions below, you will need to restart your computer and log on as an administrator. Since you will need to type commands at a command prompt, you shall follow the instructions strictly. The instruction is for PC users. If you are a MAC user, find the information on how to clear DNS cache on Apple’s site.

When you use Internet constantly, your computer automatically caches IP addresses and other data of the Domain Name System. Clearing out the cache helps update data and delete old data which may provoke connection problems.

Windows 10

1. Holding down the Windows key, press X.
2. Choose “Command prompt (administrator)"
3. Type ipconfig/flushdns and press Enter.
4. Type ipconfig /registerdns and press Enter.
5. Type ipconfig /release and press Enter.
6. Type ipconfig /renew and press Enter.
7. Type netsh winsock reset and press Enter.
8. Reload your computer.

Windows 7 and Windows 8

1. Go to the desktop.
2. Holding down the Windows key, press R (to launch the “Run" pop-up window).
3. Type cmd and press Enter. (A command prompt will open)
4. Type ipconfig /flushdns and press Enter.
5. Type ipconfig /registerdns and press Enter.
6. Type ipconfig /release and press Enter.
7. Type ipconfig /renew and press Enter.
8. Type netsh winsock reset and press Enter.
9. Reload your computer.

The "Market watch" window shows the terminal time. It’s impossible to change it. It corresponds to GMT+3 in the period from the last Sunday in March till the last Sunday in October. For the rest of the time, it corresponds to GMT+2.

A message "Trade stream busy" appears in case of unsuccessful attempt to carry out a trading operation (for example: when you send a new trading order prior to getting results of the previous operation). It can happen because of temporary interruptions of connection with the trading server. In this case your new order will be queued in the client’s terminal, and this message will appear when attempting to execute any operation. ‘In order to clear the list of requests just restart the terminal’.

If the account history has disappeared, you shall do the following:
1. Check the system date for correctness.
2. Right-click on the tab "Account History" and select "All history". You can also select the history for any period you are interested in.

You can calculate it with the help of the trader’s calculator. The calculation formula is defined as follows:

The cost of point in the currency of the deposit:

(Cross-rate of the currency of the order to USD) х (order volume in lots) х 100000 х (point) / (current rate),

where the transaction currency is the first currency in the pair.

For example:
EURJPY=162,30; EURUSD=1,4344;
The price of a point (EURJPY) = 1.4344 х 1 х 100000 х 0.01 / 162.3 = 8.83

The cost of point for CFD:
Volume (number of lots) х contract size х minimum value of the change of price.

The required margin amount can be calculated with the help of the "trader’s calculator". The calculation formulas are as follows:

Direct forex quote:
Margin=Transaction Volume x Lot size/Leverage
For example, Margin= 1x100000/200 = 500 USD for 1 USDCAD lot with 1:200 leverage. Since the first currency in the pair is the USD, the margin is calculated in dollars. If necessary, convert it into the account currency (for example, EUR): 500/1.07328 = 465.86166 EUR.

Indirect forex quote:
Margin=Transaction Volume*Contract size/Leverage
Here’s a calculation example for 1 lot of AUDUSD, with a 1:200 leverage:
Margin = 1*100,000/200 = 500 AUD, i.e. margin is 500 AUD.
Next, convert the result to the account currency.
If the account is denominated in USD, multiply by the trade opening price: 500*0.65198 = 325.99000 USD.
If the account currency is EUR, first calculate the margin in USD, like in the example above, then convert the result to the euro:
325.99000 USD*1.07328 = 349.87855 EUR.

Cross rates:
Margin=Transaction Volume*Contract size/Leverage
For example, Margin = 1x100000/200 = 500 GBP for 1 GBPJPY lot with 1:200 leverage.
The margin value is always expressed in the base currency (stands first in a quote).
Next, convert the result to the account currency.
If the account is denominated in USD, multiply by the trade opening price:
500*1.25195 = 625.97500 USD.
If the account currency is EUR, first calculate the margin in USD, like in the example above, then convert the result to the euro:
625.97500 USD*1.07328 = 671.84645 EUR.

Indexes:
Margin=Transaction volume x Contract size x Current Price x Margin%/100
For example, for 1 FTSE lot as per specification, Contract size = 1, margin = 1%, margin currency=GBP.
Please note that first you need to check the type of margin calculation for indexes in the specification of a specific index because it depends on the liquidity provider and can be calculated like the one of CFDs.
Margin = 1*1*8088.4*1/100=80.9 GBP. Convert to account currency (for example, USD):
80.9*1.25195 = 101.3 USD.

CFDs on stocks and commodities:
Margin=Transaction volume x Contract size x Opening Price x Margin%/100
Please note that first you need to check the type of oil margin calculation in the specification of an instrument because it depends on the liquidity provider and may be calculated like the one of indexes.

Futures:
Margin=Transaction volume x Initial margin x Margin%/100
The initial margin and margin% are indicated in the specification of a financial tool within the trading terminal.

A position is carried over to the next day through a forced closure of this position on a specific value date and simultaneous opening of the same position on the next value date at the prices reflecting the difference between the interest rates of the two currencies. Depending on the direction of the position (Sell or Buy), the client receives or pays the carry-over fee (from a few tenths of the point up to several points). When transferring a position from Wednesday to Thursday (in terms of value dates), the fee charged/credited increases threefold.

Why does the Client pay or get money for carrying over a position?

The client pays or receives a payment for carrying over a position to the next day in case the client still has some open positions at the closing of the trading day. The difference between rates of the national central banks whose currencies the client is using plays an important role when exchanging currencies.

This difference is built in to the swap points. If the Client has sold the currency at the higher interest rate, he will pay for a position transfer. If he has bought the currency at the higher interest rate, the broker will pay him for a position transfer.

This carry-over fee is called a "swap." You can read more about Forex swaps in our blog.

When transferring a position from Friday to Monday, the sum charged/paid increases threefold (the triple swap is paid/charged on the night from Wednesday to Thursday).

In the conventional sense, a long-term position is an order with an eye to get profit months or even years later. Medium-term transactions are the deals where profit is expected within weeks or more frequently, months. Short-term transactions are operations, which targets shall be reached in the nearest 1-3 weeks. This definition for the terms of the positions is accepted in banks and investment funds and is also used by analysts making forecasts. However, ordinary traders have different definition of long-term and short-term operations. Intraday transaction is a transaction conducted within a day; trading in the few coming days is called short-term; medium-term operations are executed in the next week or two and long-term transactions are operations of the next month or two. This definition is not accepted officially and is used by ordinary players at Forex.

If the margin requirement to maintain open positions is less than the amount of bonus funds, the Stop Out will occur as soon as the equity level reduces to the margin requirement level.

If the margin requirement to maintain open positions is higher than or equal to the sum of bonus funds, the Stop Out will occur as soon as the equity level reaches the level of bonus funds, or as soon as the Margin Level reaches the value of 20% (50% for CENT accounts).

The current state of account is controlled by the server that generates an order to close positions compulsorily in case the Credit Stop Out occurs. The Credit Stop Out is executed at the current market price on the first-come first-served basis.

When you set the "trailing stop" (for example for X points), the following procedure takes place:
The terminal waits until the position gains profit of X points (the amount specified in trailing stop). After that, the terminal sets "stop loss" at a distance of X points from the current price (in our case, at the level of break-even).
If we receive quotes when the distance between the current price and "stop-loss" exceeds X points, the terminal will activate the command to change the Stop-Order for the distance of X points from the current price, i.e. stop-loss follows the current price at the distance of X points. Thereby, the "trailing stop" is the algorithm of controlling the "stop-loss" order – "price movement towards profit".
Attention! The "trailing stop" is an internal function of the terminal, which operates only when your trading terminal is on and connected to our server through Internet. If you set the "trailing stop" and after that switch off your terminal, the value of the last stop loss will be valid for the server.

Automatic reversals of positions in MT4 and MT5 aren't applied in our company. However, you can do that manually in a few ways:

1. Open the opposite position and after that close the first one.
2. Open the opposite position with twice as much volume and close the first one using the option "Multiple Close by Opposite Position." As a result, only the "reversal position" is left. You can thus avoid paying spreads for the opposite position, in contrast to paragraph 1, because to close the first position, the opening price of the second position is used; to close the second position, the opening price of the first position is used.

Please right-click on any instrument in the "Market watch" window and select "Show all"; or select "Symbols" and after that indicate the trading instrument you are interested in.

"Support" and "Resistance" are the concepts of technical analysis from the classic theory by J. Dow. Support level is the level below the current market price, which suggests that the price rate can reverse upward. Resistance level is above the current market price, suggesting that that price rate may go down.

Profit of 100 points is often referred to as the "Figure" of profit. The figure of the price movement is the movement of price of 100 points. The round amount is also sometimes called "the figure". For example: the expression "EUR/USD is going through the 17th figure" means that the rate went up above the level of 1.1700.

Money management is the system incorporating certain rules in regard to admissible risks, as well as strict strategic framework for trading, such as: always consistent and unchanging tactics for placing orders, irrespective of time or conditions; thorough fundamental and technical analysis and desire to find the best points for entering the market. Lately, this concept has become more general, and in the result of constant communication between traders at forums and seminars has lost its specificity; however at the same time it has become widely spread and easier for understanding.

Therefore, it is assumed that Money Management is a set of simple principles: to not risk more than one percent of the deposit at each deal; the principle of not entering the market (which means that it is better to wait for the better conditions and avoid transactions in case of ambiguous situation); to place stop-losses at the distance of 40-60 points from the price level of the transaction; to not chase instant profit of 20-30 points but concentrate on long-term and thus more profitable and less risky operations; constantly follow fundamental and technical analyses, basing your trading strategies on these analyses.

These are interests paid on surplus funds (annual interest). At the end of every day, at 23:59 (the time of the terminal, see p.4.16), the account status is checked and the amount of client’s own funds, which is not involved in the trading process, is determined. The amount of the daily interest is calculated as follows:
%, daily = (free_margin - credit)*interest_rate/100/360, where
free_margin - credit – the amount of client’s free funds at the time of calculation;
interest rate – stated interest rate;
360 – number of days in the year.

The interest calculation algorithm is designed by a software developer and cannot be adjusted. The value is calculated daily, stored and summed up automatically. On the last calendar day of the month interests are paid for the whole month with the help of just one balance operation and with the "IR" comment.

Note: the interest is not paid on Islamic (swap-free) trading accounts. The interest is accrued only to active accounts. If the account is classified as inactive on the last calendar day of the month, interest for the early activity period (the daily amount of interest calculated earlier in the current month) is not paid. See paragraph 1.23 for details.

The information is available on the developer’s site: https://www.metaquotes.net/en/metatrader5/algorithmic-trading/mql5.

A wide range of user advisers, indicators, and scripts can be found at http://codebase.mql4.com/.

If you wish to earn with {company-name}, you can choose one of the following types of partnership programs:

• CPS
• Revenue share
• Regional representative

All these programs provide different cooperation opportunities, that’s why you will find for sure the one that suits you best. Depending on your experience, potential and the expected result, you can choose any program which fits you best.

Traders are clients of the company whose accounts appear in the ranking and are available for copying. Regardless of the affiliate program chosen, you can get a part of the Trader's profits if your referral copies the trades of the Trader and the Trader has set a percentage of profits to be paid to the partner of the referral.

For example, your referral starts copying and the Trader gets a 100 USD profit. If the Trader has set the commission for the Copy Trader's partner at 10% of the profit, then in addition to the standard commission from the referral as part of the affiliate program you have chosen, you will get an additional 10 USD from the Trader.

Attention! This type of commission is paid by the Trader, not the company. There is no way we can influence the trader's decision to appoint a specific commission rate to you.

You can discuss the terms of cooperation with each Trader by clicking on the "Write a message" button on the "Info about trader" page.

You may join as many programs and create as many campaigns as you wish.

A client who uses your affiliate link (clicks on it, copies it in the address bar of a browser or clicks on the advertizing banner with the embedded affiliate link) is navigated to our site, registers and becomes your referral. And you make profit from this.

It is located in the affiliate menu and becomes available after creating an affiliate campaign. To see the link, go to the "Campaigns" tab and click on one of the campaigns you have created. Your referral link will be displayed in a special field from where it can be copied.

They will become available to you immediately after creating a campaign. You can find them in the "Promo" tab in the affiliate menu. Note that you can use banners in conjunction with landing pages. For example, a person who clicks on a banner with a stock trading advertisement will first be forwarded to the landing page, where he will be presented with the advantages of such trading and a schedule of growth for the shares. This will increase the chance of the visitor completing registration and becoming your referral.

The amount of affiliate commission and the way it is paid depend on the program you have chosen. Please consult this page or the Affiliate Agreement for further information.

The amount of commission depends on whether or not a referral has hedged positions and uses bonus funds during drawdowns.

a) Look at the following example: a referral opens a trade to buy 1 lot in EURUSD and then immediately opens two trades to sell 0.5 and 0.3 lots in EURUSD. The locked position volume is 1 lot, and the locking position's total volume is 0.8 lots. In this case, the commission will be paid only on the locked volume of 1 lot as it's higher than the locking volume.

b) Look at the following example: a referral opens a trade to buy 1 lot in EURUSD and then immediately opens two trades to sell 0.5 and 0.7 lots in EURUSD. The locked position volume is one lot, and the locking position's total volume is 1.2 lots. A partner will have a commission on 1 lot of the locked volume. Also, because the locking volume is higher, a partner will be paid a commission on the difference between the locked and the locking volumes of 0.2 lots.

Attention! If trades participate in a hedging process, it does not matter how long ago and in which order they were opened or closed. A total volume of trades in the same instrument is always considered.

c) Let’s suppose a referral uses bonus funds as an additional margin. If Margin exceeds the share of a referral’s own funds in a Free margin, a commission will be calculated only for the trade volume secured by the referral’s own funds.

The full statistics are available in the "Campaigns" tab of the affiliate menu.

Affiliate commission can be withdrawn through any method displayed in the "Affiliate program" section. Withdrawal requests are processed in accordance with the company’s regulations. Please, remember that withdrawal through bank transfer may be used solely in case the withdrawal amount exceeds 500 USD.

Since the affiliate commission is credited to your main trading account in the Client's Profile by default, you can trade or copy trades of other traders without having to create a separate trading account.

"Autoreferral" means getting the commission from your own trading accounts. Neither a partner nor his relatives or any partner’s affiliated entities may act as referral.

Yes, you can find the list of your referrals in the "Campaigns" tab by clicking on the "Referral network" link.

The number of referrals is not limited: the more referrals you bring in, the more you will earn.

Step 1: Log in to the Client Profile using your login (email or phone number) and password from LiteFinance Global LLC Client Profile.

Step 2: Make a deposit of at least 300 USD to the trading account you are going to make available for copying in the section "Finance" if you haven't made it yet.

Step 3: Click on your name at the top of the page, choose "My profile" and click on "Edit." Set up your account: set your profit share, the amount of partner's commission, and the minimum investment amount for your coping traders; make the account available for copying; add some information about yourself and your trading strategy for the copying traders; invite partners to negotiate the terms of cooperation.

You can specify how many per cent of your profit after rollover will be given to the partner who had attracted the Copy Trader. The percentage would be calculated separately for each rollover involving a referral Copy Trader.

For example, you set the partner's commission at 10% and after rollover get a profit of 100 USD from the first Copy Trader and 80 USD from the second. Let's say the first Copy Trader was attracted by your partner and the second one was not. Then 10 USD from the rollover profit from the first Copy Trader would be given to his partner and your profit would equal 90 USD + 80 USD.

You can see the full list of partners and coping Traders they attracted in the My Profile/Copy Partners section. Please note that you can set the partner's commission individually. Click on the partner's nickname to edit his partner's commission rate.

Rollover is a procedure of settling accounts between a trader and his/her investors. Rollover means that a trading period has been completed and a new trading interval begins. If profits have been registered at the end of a trading period, the trader receives his preset share in investor's profits. Conversely, rollover is not performed if no profits have been registered. Only copied trades are considered for rollover.
Please note: if there’s floating loss (open-trade loss) in the Trader’s account, the amount of profit on which a commission shall be paid will be corrected in order to consider the loss change value over the trading period.

To perform a rollover, a trader shall click on the button of the same name in the settings of his trader account. A withdrawal of funds from a trader’s account does not initiate a rollover.

Each time a investor detaches his/her account from the trader or withdraws money from his/her account, a rollover is performed automatically on the investor's account.

A rollover does not close any trades. This procedure is meant for settling accounts between a trader and a investor regarding profits made from closed trades, in the amount of a profit percentage pre-defined by the trader. Please note that insufficient equity in a investor’s account during a rollover may result in indebtedness (refer to p.2.5).

We advise traders to perform a rollover if there’s a need to separate trading sessions, as the profitability formula considers an equity value after every balance operation.

Rollover is executed automatically every 24 hours at 01:00 (time indicated on the trading platform).

Liquidation of a trader’s account means that this account is no longer used as a trader’s account and all investors' accounts are detached from it. Liquidation of a trader’s account is obligatorily preceded by a rollover. To initiate liquidation, a trader shall click on the red button "Delete trader’s account" in the account settings.

Please note that liquidation does not consist in deleting an account as such but in cancelling the account’s registration in the "Social trading" service. One and the same account may be registered as a trader's one and liquidated many times.

Open trades will be closed at the price valid at the moment of deleting the account.

Here's an example.

Let's assume a trader has increased his/her equity through trading from $500 to $550, registering 10% profitability. The trader has opened new trades and decided to withdraw the profit of $50. The aggregate equity amount becomes equal to $500 and the profitability remains at 10%.

The new trades turned out to be loss-making and the account equity dropped to $450. One would think the profitability should equal 0%, but, as you may have noted, the account equity dropped 10.1%, not 10%, following the opening of the new trades.

((550/500*450/500)-1)*100%=-1%

As a result, the ranking shows the profitability at -1%. The more equity changes due to balance operations, the more profitability will change in the ranking after another balance operation.

To prevent such situations, we recommend that you shouldn't execute needless balance operations. Instead, try to top up the account or make withdrawals after finishing a trading session and closing trades.

1. Top up the account you are going to copy trades to via the "Finance"section .
2. Move to the Traders section. Click on the nickname of the trader that interests you.
3. To the right of the profitability chart that opens, set the parameters for your account: select one of the 4 copy types; set the equity level at which copying of new trades shall be suspended, specify an amount to copy and click on "Copy". More details on copy settings and copy stop terms are available further below.

Social Trading platform offers 4 types of copying trades. The investor selects the type and sets the copying settings when attaching their account to the account of the trader. The investor should carefully approach the issue of selecting the copying type, estimate their funds and trading strategy of the trader's account from which they plan to copy the trades.

If the size of your funds differs significantly from the resources available on the trader's account, or you don't have enough experience to evaluate his/her strategy, in order to minimize trading risks use "Copying a fixed share of investor’s equity".

For more details and illustrations, please refer to the section "Four copy types" on the page "How Social Trading works".

Also, we would advise you to get acquainted with a Trader's account description before you choose your copy type and set your parameters. If there isn’t any, you can always ask your trader in person, sending him/her a private message. To do so, click "Write a message" button on the "Trader’s info" page.

Withdrawing funds from investor's account automatically launches rollover. At the same time, the trader's commission will be deducted from the money to be withdrawn. The following formula is applied:

Available funds= Equity-Credit-Margin-Commission,

Where commission means a payment for closed copied trades currently due to the trader (i.e. prospective commission that would be deducted from the account if rollover was performed).

In case there is not enough free equity to pay out a commission after rollover, a partial payment equal to the amount of free equity will take place and a debt will be formed. When one of the investor's accounts becomes indebted, the investor can't create new investor's accounts or withdraw money from his client's profile until the debt is paid off. All investor's accounts are subject to the pause mode (refer to item 2.7).

For the information on when the debt emerged and how big it is refer to our special table. Debts can be paid off by transferring money from a client's another trading account or through any payment system. Please note that several debts shall be paid off in the order of appearance. Repayment of one debt does not cancel the rest of debts.

You can copy as many traders as you wish. Wise distribution of funds will allow you to reach the highest copy trading efficiency. You can customize copy trading settings for each particular trader.

To limit potential losses when copying trades, a Copy-Trader can preset Copy stop terms in their account currency. If the loss/profit from the initial copy amount reaches this value, copy trading will stop in this account.

For example, you have set the following copy trading parameters:

• Amount for copy trading: 1,000 USD
• Maximum loss: -100 USD

That means that copy trading will stop only when you have lost 100 USD of the amount for copy trading, and your deposit has become equal to 900 USD (1,000 USD - 100 USD).

Let's say you've started copy trading and earned 300 USD. You have now 1,300 USD in your account.

Then, you've lost 100 USD. Copy trading will not stop because you still have 1,200 USD in your account (1,000 USD + 300 USD - 100 USD).

For the copy trading process to stop, your remaining deposit must be 100 USD less than the initial amount for copy trading, which means you must lose 400 USD (100 USD+300 USD), the profits taken into account.

The equity amount in the Copy Trader’s account is compared with the Copy stop level every 15 seconds.

Also, you can limit your risks by choosing a specific copy type, for example, Copying a predefined % of the Trader’s each trade or Copying a fixed share of your equity. Having pre-set a small percentage of copy trade volumes or using a fixed share of your equity, you can control your risks, but you reduce your prospective profits respectively, at the same time.

The pause mode serves to temporarily stop copying trades and may be initiated in the following situations:

• trader's pause;
• investor's pause;

• automatically, upon reaching a copy stop level;
• debt appearance.

Both traders and investors may initiate the pause mode. The pause mode does not entail trades closure on a investor's account and does not limit trading risks in open trades. It only serves to pause a copying of new trades.

Yes. You can change the copy stop conditions, copying type and account settings at any time.

It’s worth considering the fact that changes don’t apply to open trades and will apply to all future copy-trades.

You may attach several trading accounts to the trader's different accounts. Wise distribution of funds among these accounts will allow you to reach the highest copy trading efficiency. You can determine special copy settings for each of your accounts too.

For some of the following reasons:

• Volume of the trade to be copied is lower than minimum trade volume preset for the investor's account.
• The investor's account does not have enough funds to open a new position.
• The "Pause" mode has been enabled on the investor's account.
• The "Pause" mode has been enabled on the trader's account to which the investor's account is attached.
• The service has been disabled for an investor or a trader because of indebtedness, for example.
• The investor's account equity is equal to or less than the value specified as Equity Stop Copying Level.

1. The trades may have closed following a change in your account settings. When you change a copy type for your investor's account, all the trades are closed automatically. Also, note that a change in a stop copy level does not affect open trades in any way.
2. You have been using a copy type different from "Copying a fixed share of investor’s equity" and the trades therefore have closed due to Stop Out even if the trader's account remained unaffected.
3. If you have been using a copy type "Copying a fixed share of investor’s equity", refer to item 2.17.
4. Make sure you haven't modified trades copied from the trader's account, set pending orders or opened your own trades. Such an interference with the trader's trading strategy may have caused a change in your account margin level regardless of the trader's account, and Stop Out therefore took place.

Yes, he/she may. However, the change will apply only to new coping traders who have joined the account after the change was made. All current copy traders will still work under the conditions valid at the moment of their attachment.

The particularity of this copy-trading type is that the volume of a copied trade is rounded to the minimum lot of 0.01 if it is less than that value. But if the Copy-trader doesn't have enough equity in their account and their equity amount is significantly different from the Trader's, the rounding can interfere with the copy volumes ratios and quickly result in Stop Out.

If the "Copy opened orders" option is enabled, the Trader's and the Copy-Trader's equities might change disproportionately for the reason mentioned above.

The same goes for a situation where the Trader tops up their account, but Copy-Trading accounts are not topped up.

To calculate the Trader's commission, we estimate the fixed profit accumulated since the latest rollover and the floating loss value at the moment of a rollover. When the Trader closes profitable trades, they do not gain a commission until the total fixed profit exceeds the unrecorded loss. In that case, the Trader will earn a commission on the difference between the profit and unrecorded loss, and they don't need to close trades for that. It's enough to have open trades whose floating loss reduces at the moment of a rollover to such an extent that the condition mentioned above is fulfilled.

Attention! The fixed profit amount reduces by the amount on which a commission has already been paid during the previous rollover.

Example: a Trader has locked $100 in profits since the start of copy trading. After the first rollover, the difference between the profit and the floating loss is $30. The Trader is paid a commission on $30, and this amount is deducted from the locked profit, which is now $70. By the next rollover, the Trader has not closed any trades, but the floating loss has reduced amid a market fluctuation. The difference between the floating loss and the profit ($70) is now $20. The Trader is paid a commission on $20, and this amount is deducted again from the locked profit, which is now $50.

The Trader then closed a profitable trade and the amount of the fixed profit from the beginning of copying was increased by $10. When the next rollover comes, the floating loss will be compared to a profit of 50 + 10 = $60, and the commission will be paid from the difference between these values.

Profitability is computed using the following formula:

P=((E_end_1/E_begin_1)*(E_end_2/E_begin_2)*...*(E_end_N/E_begin_N)-1)*100%
where:

P means "profitability in %"

E_begin_X means "funds available at the beginning of the period X".

E_end_X means "funds available at the end of the period X".

N means "the latest settlement period".

Rollover marks the end of a trading period and the beginning of another trading period. The formula computes profitability in % once an account is ranked in the traders' ranking.

A trader's profitability depends only on the results of his/her trading operations. Deposits and withdrawals have no influence on account profitability rates. This has to be taken into consideration when an account balance changes due to balance operations.

Here's an example.

Let's assume a deposit of $500 is made into a trader's account. Some time later, the deposit becomes reduced to $100 following unsuccessful transactions, which is 80% less. This is displayed in the ranking.

To return the profitability rate to a break-even level, the trader needs to increase the capital fivefold (from $100 to $500) by showing positive performance.

The trader decides to top up the account to exit the drawdown in a more comfortable way and pays $50. The aggregate deposit becomes equal to $150. However, the account profitability remains unchanged at -80%.

Let's assume then that the account deposit becomes equal to the initial one, $500, as a result of profitable transactions carried out in the account.

Profitability = ((100/500*500/150)-1)*100 = 33.33%

Note that this fivefold deposit increase didn't make the account exit the drawdown: since the trader has made the additional deposit of $50, the aggregate amount of $150 was to have been increased fivefold. It means that in order to exit the drawdown, the trader needs to increase the account deposit to $750,

.e. a trading profit of $250 is still required for exiting the drawdown.

Profitability = ((100/500*750/150)-1)*100 = 0%

Maximum deposit load is the maximum value of the account deposit load parameter since its appearance in the Traders' Ranking.

Deposit utilization rate is a percentage of an account’s equity used as a margin for opened orders.

It’s calculated using the formula :

Margin / Equity * 100(%), where:

Margin – a deposit amount required to open a position;

Equity – a current account’s equity.

Maximal relative drawdown shows a percentage of losses in an account.

It’s calculated using the formula :

Max ((MaximalPeak - NextMinimalPeak) / (MaximalPeak + 100) * 100) (%), where:

Max — the highest relative drawdown value;

MaximalPeak — the upper extremum value corresponding to Max in the profitability chart;

NextMinimalPeak — the lower extremum value following MaximalPeak in the profitability chart.

Example of relative drawdown calculation for the chart above:

Let’s estimate the extremums of the profitability chart ("H" for the highest and “L" for the lowest)

H1 = 80%, L1= 50%;

H2 = 90%, L2 = 35%;

H3 = 135%, L3 = 40%;

H4= 195%, L4 = 65%.

Relative drawdown values are calculated as follows:

PercentDrawDown1 = (H1 - L1) / (H1 + 100) * 100 = (80 - 50) / (80 + 100) х 100 = 16,67%

PercentDrawDown2 = (H2 - L2) / (H2 + 100) * 100 = (90 - 35) / (90 + 100) х 100 = 28,95%

PercentDrawDown3 = (H3 - L3) / (H3 + 100) * 100 = (135 - 40) / (135 + 100) х 100 = 40,43%

PercentDrawDown4 = (H4 - L4) / (H4 + 100) * 100 = (195 - 65) / (195 + 100) х 100 = 44,07%

MaxRelativeDrawdown = 44,07%

The Trader's account is considered as new in the first month of trading and is assigned the "6" risk status by default. Thus, coping traders are warned that this account belongs to a high-risk category. One month later, the account risk factor will be recomputed hourly according to the rules below.

Trader’s accounts are classified on the basis of Risk Ratio:

Risk 1-3 (marked in green) - the Trader's account uses a low risk strategy. Usually this means no trade during the news releases (during high volatility) and no large positions (relative to the amount of funds on the account).

Risk 4-7 (marked in yellow) - the Trader's account allows for a moderate drawdown and deposit load and uses medium volume of trades.

Risk 7-10 (marked in red) – usually this is a new Trader’s account using aggressive trading strategy, high deposit load and often trading in news time. Often a trader will not follow a certain trading strategy.

The risk level of Trader's account is based on Trader's trading history and is calculated automatically based on the following parameters (the influence of each parameter on the score is indicated in brackets):

1. Maximum Relative Drowdown (weight factor 0,5)
2. Maximal deposit utilization rate (weight factor 0,3)
3. Leverage (weight factor 0,1)
4. Account lifespan (weight factor 0,1)

Each of the parameters above has its own scale from 1 to 10 points and its own weight in the final risk estimation. The total Risk ratio is measured in values rounded to the nearest whole number.

Thus, the total Risk ratio is determined by summing up points for each parameter multiplied by its own weight factor.

Risk = Points of Maximal relative drawdown * 0,5 + Points of Maximal deposit utilization rate * 0,3 + Points of Leverage * 0,1 + Points of Account lifespan * 0,1

1 Maximum Relative Drowdown (%) (weight factor 0,5)

2 Maximal deposit utilization rate (%) (weight factor 0,3)

3 Leverage (weight factor 0,1)

4 Account lifespan (In days) (weight factor 0,1)

Example :

Let’s say an account had the following parameters and points (without considering weight factors):

Maximum Relative Drowdown: 22,5% = 5 points;

Maximal deposit utilization rate: 11,32% = 3 points;

Leverage: 1:400 = 10 points;

Account lifespan: 84 days = 10 points;

So, the Risk ratio with weight factors considered shall be calculated as follows:

Risk = 5 * 0,5 + 3 * 0,3 + 10 * 0,1 + 10 * 0,1 = 5.4 ≈ 5

A cTrader ID (cTID) is sent to your email linked to the Client Profile at LiteFinance Global LLC upon creating your first cTrader account. A cTID provides access to all your LiteFinance Global LLC cTrader accounts, real and demo, with a single login and password.

Note that a cTID is provided by the Spotware Systems company and cannot be used to sign in to the Client Profile at LiteFinance Global LLC.

Once you've created your profile with cTrader, a cTrader ID will be sent to your email. It unlocks access to all your cTrader accounts linked to the same email address. You can switch between trading accounts in the top right corner of the platform.

To open a new trading order, activate the chart of the desired asset and press F9 or right-click on the asset on the left side of the platform and click "New Order."

You can also activate the QuickTrade option in the settings and open market orders in one or two clicks. Check item 6.7 to learn more.

To close a position, press X in the respective line in the "Positions" tab at the bottom of cTrader. You can close a few or all positions by clicking "Close all positions."

To place a pending order, press F9 or select your order type in the Symbol panel on the right side of the platform. Right-clicking on the chart, you will also activate the pending order menu.

Right-click on the order you want to edit or cancel in the "Orders" tab and select the action from the menu. Click on "Cancel all orders" to delete all pending orders.

Open "Settings" in the bottom left corner of the screen and select QuickTrade. You can pick one of the following options: Single-click, Double-click, or no QuickTrade.

If the QuickTrade option is disabled, you must confirm each of your actions in the pop-up window. Also, use the QuickTrade feature to set default Stop Loss and Take Profit orders and configure any other order types.

The current balance and trading history are at the bottom of the cTrader screen.

The "Positions" tab shows all open orders.

The "Orders" tab shows pending orders.

The "History" tab shows the transaction history.

Click "History" on the "TradeWatch" panel, right-click on the history tab area and select "Statement" to create an HTML account statement. To create a table statement, click Export to Excel.

Use the following links to add indicators or cBots:

• Indicators
• cBots

Double-click on the downloaded file to set up all the necessary files to cTrader. To select available indicators and place them onto the chart, click "Indicators" in the top menu. Enter your parameters and click OK.

To enable cBots, click the respective button in the top menu, select the desired cBot from the list, enter the desired parameters, and click "Apply."

The list of active cBots is displayed in the bottom left corner of the chart. If your cBot works properly, you'll have the Stop button there.

If a cBot works, but the system reports errors, check the Journal or cBot Log tabs.

A few cBots can be active at the same time. Once added to the chart, each will be displayed in the bottom left corner.

To stop a cBot in cTrader, click the "Stop" orange button. Next, press X in the respective line. You can remove a cBot from cTrader using the cBots menu in the Automate tab.

The cTrader platform must remain open so that a cBot continues working. Once you close the platform, cBots stop working.

If you need your cBots to work 24 hours, you can subscribe to the VPS service at LiteFinance Global LLC.

First of all, make sure your antivirus software is disabled while installing cTrader. If, after installation, the application does not work correctly or is not updated, perform a clean install of cTrader and its components.

For Windows 7, 8, 8.1:

1. Close any running instance of cTrader.
2. Reload your computer.
3. Hold down Windows + R on your keyboard to open the Run dialog box. Copy and paste appwiz.cpl into it and click OK to open the Programs and Features panel.
4. Find cTrader in the list of the installed programs, and uninstall it - select it and click Uninstall/Change).
5. Find .NET framework in the list, and uninstall it as well (restart your computer if prompted).
6. Hold down Windows + R on your keyboard to open the Run dialog box. Copy and paste %USERPROFILE%\AppData\Local\Apps in it, and click OK.
7. Delete the 2.0 folder and close the Windows Explorer.
8. Hold down Windows + R on your keyboard to open the Run dialog box again. Copy and paste %USERPROFILE%\AppData\Roaming in it, and click OK.
9. Delete the following folders: cTrader, LiteFinance Global LLC cTrader, LiteFinance Global LLC cAlgo, LiteFinance Global LLC cTraderUsers, LiteFinance Global LLC -cTraderCommon, and close the Windows Explorer.
10. In the Windows Start Menu select Documents, and rename cAlgo and cTrader folders (so that you will not lose any user data), then restart your computer.
11. Install the latest .NET Framework from the Microsoft official website.
12. Restart your computer again.
13. Download and install cTrader.

For Windows 10:

1. Close any running instance of cTrader.
2. Reload your computer.
3. Hold down Windows + R on your keyboard to open the Run dialog box. Copy and paste appwiz.cpl into it and click OK to open the Programs and Features panel.
4. Find cTrader in the list of the installed programs, and uninstall it - select it and click Uninstall/Change).
5. Hold down Windows + R on your keyboard to open the Run dialog box. Copy and paste %USERPROFILE%\AppData\Local\Apps in it, and click OK.
6. Delete the 2.0 folder and close the Windows Explorer.
7. Hold down Windows + R on your keyboard to open the Run dialog box again. Copy and paste %USERPROFILE%\AppData\Roaming in it, and click OK.
8. Delete the following folders: cTrader, LiteFinance Global LLC cTrader, LiteFinance Global LLC cAlgo, LiteFinance Global LLC cTraderUsers, LiteFinance Global LLC -cTraderCommon, and close the Windows Explorer.
9. In the Windows Start Menu select Documents, and rename cAlgo and cTrader folders (so that you will not lose any user data), then restart your computer.
10. Launch Microsoft .NET Framework Repair Tool.
11. Download and install cTrader.